BOOK REFERENCES

Leadership & Emotional intelligence (& the Human Factor)

"Executive EQ" – Robert Cooper & Ayman Sawaf : Orion Business Books, ISBN 0- 75280- 743 – 9

"Working with Emotional Intelligence" – Daniel Goleman : Ted Smart , ISBN 1 – 8561 – 3501 – 2.

" The Human Element" – Will Schutz : Jossey –Bass , ISBN 1 – 55542 – 612 – 3.

"Principled Centred Leadership" – Stephen Covey : Summit Books, ISBN 0 – 671 – 74910 – 2.

"The Seven Habits of Highly Effective People" – Stephen Covey : Simon & Schuster, ISBN 0 – 671 – 71117 – 2.

" Think Like a Leader" – Dr. Harry Adler : Piatkus , ISBN 0 – 7499 – 1479 – 3.

Performance Management (Appraisal)

"The 80/20 Principle" – Richard Koch : Nicholas Brearley Publishing, ISBN 1 – 85788 – 167 – 2.

" Transforming the bottom line : Managing for Performance with real numbers" – Tony Hope & Jeremy Hope : Nicholas Brearley Publishing, ISBN 1 – 85788 – 102 – 8.

"Managing for Performance" – Alastair White : Piatkus CN 3778

I and My colleagues David Washington and Rosemary Neale have designed and developed full Appraisal and developmental Coaching systems and programmes for BP, DTI, National Audit Office and Aspinwall & Co Ltd.

Consultancy

"The Consultants Calling" – Geoffrey Bellman : Jossey Bass, ISBN 1 – 55542 – 411 – 2.

"Flawless Consulting" – Peter Block : University Associates , ISBN 0 – 89384 – 052 – 1.

" Managing Change and Making it Stick" – Roger Plant, Fontanna

" Managerial Consulting Skills" – Charles Margerison, Gower

"Process Consultation Vols 1 & 2" – Edgar Schien, Addison-Wesley

" Using the HR consultant" – Michael Armstrong, IPD