Received Wisdom Facilitation Training Outline Content

Facilitation Training Workshop Outline Content

What is Facilitation?

The Purpose, the Role and the Job

Types of Meeting

Ineffective Meetings        Attributes of Effective Meetings    "Meetings, Bloody Meetings"

Facilitator Functions

The Primary Distinction: Content vs. Process

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Facilitation Skills

	Ground Rule Setting	Getting Commitment
	Active Listening	Interventions, What When and How
	Types of Question	Facilitation Styles
	Flip-Charting (recording)	Syndicate Running
	Use of the Floor-space	The Parking Lot
	Presentation Skills	Pace & Pacing
	Purpose Stating	Timekeeping

Process Tools

Exploring

Brainstorming

Exploring & Analysing

	Surveys / Interviews	Force Field Analysis
	Flow Chart	Contingency Diagram
	Fishbone Diagram	SWOT Diagram
	Affinity Diagram	Boston Square

Focusing

Impact Analysis

Selection Grid

Facilitation Preparation

	the Meeting Purpose	Alternative Room Layouts
	the Meeting Customer	Decision Making Methods
	Desired Outcomes	Detailed Agenda Planning
	Attendees, Roles & Relationships	Preparation & Presentation Materials

Running the Meeting

Delivering the Outcomes

	Moving to Actions	Minutes
	Getting Ownership	Closing the Meeting
	Meeting Review	Review with the Customer

Facilitation Continuous Improvement

So the individual learning continues

Maintaining the Facilitation Team

So the learning is shared  - the whole is greater than the sum of the parts

Making Contact

Please send me mail if you want further information.

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